Datto's Autotask LiveMobile offers Managed Service Providers (MSPs) the flexibility they need to manage client demands and stay productive even when they're away from their desks. With LiveMobile, Autotask PSA users can access their work on the go.
Stay connected to your business anytime, anywhere with our comprehensive mobile dashboard experience.
- Access service calls, tickets, tasks, appointments, and to-dos in real-time.
- Easily enter your time into Autotask from your mobile device before it's forgotten.
- Schedule appointments and create to-dos as soon as they come to mind.
- Effortlessly search for and access your account and contact information on the go.
All Autotask PSA users can enjoy read-only access to their data with LiveMobile at no additional cost. However, to make updates to Autotask PSA from your mobile device, a LiveMobile license activation will be required.
Overview
Autotask LiveMobile is a Freeware software in the category Business developed by Autotask Corporation.
The latest version of Autotask LiveMobile is 9.0.3, released on 07/05/2024. It was initially added to our database on 02/06/2024.
Autotask LiveMobile runs on the following operating systems: Android/iOS.
Users of Autotask LiveMobile gave it a rating of 2 out of 5 stars.
FAQ
What is Autotask LiveMobile?
Autotask LiveMobile is a mobile application developed by Autotask Corporation for managing and tracking work orders, projects, and service tickets on the go.
Which platforms is Autotask LiveMobile available on?
Autotask LiveMobile is available for both iOS and Android devices, allowing users to access their Autotask information from their mobile phones or tablets.
What features does Autotask LiveMobile offer?
Autotask LiveMobile offers features such as real-time notification for new tickets and updates, GPS-based technician tracking, barcode scanning for asset management, and the ability to create and update work orders remotely.
Can I use Autotask LiveMobile offline?
Yes, Autotask LiveMobile allows users to work offline by caching data locally on the device. Users can continue to use the app and sync their changes once they regain internet connectivity.
Is Autotask LiveMobile integrated with Autotask's core platform?
Yes, Autotask LiveMobile seamlessly integrates with Autotask's core platform, ensuring that all information and updates are synchronized in real-time across all devices.
How secure is Autotask LiveMobile?
Autotask LiveMobile prioritizes security and follows best practices to ensure data privacy. It uses encryption protocols to protect sensitive information and offers secure login features such as biometric authentication and passcode protection.
Can I customize the interface of Autotask LiveMobile?
Yes, users can customize the interface of Autotask LiveMobile by choosing which information and tools to display on their dashboard, making it easier to access the most relevant data for their workflow.
Is there customer support available for Autotask LiveMobile?
Yes, Autotask Corporation provides customer support for Autotask LiveMobile users through various channels such as online documentation, email support, and phone assistance.
Can I track my team's performance using Autotask LiveMobile?
Autotask LiveMobile allows team managers to track their team's performance by providing insights into work order status, technician productivity, and service ticket resolution times.
How do I get started with Autotask LiveMobile?
To get started with Autotask LiveMobile, you need an active subscription to Autotask's services and then download the app from the App Store or Google Play Store. Once installed, you can log in with your Autotask credentials to access your account on the mobile app.
Screenshots (Click to view larger)
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